Recognitions

  • CIO Review +

    An article about Iteanz Technologies India is released on CIO Review magazine of May Special edition on SAP Partners. It Read More
  • HANA Implementation +

    Al Jomaih Shell Lubricating Oil Company (JOSLOC) has recognised Iteanz Technologies as the Best SAP Partner to work with for Read More
  • HCM Carve Out +

    Titan Company Limited (TCL), who runs the business of Titan Watches, Eye Wear and Tanishq, issued an appreciation letter to Read More
  • Travel Management on Fiori +

    TATA Technologies partnered with Iteanz Technologies India on Fiori competency to migrate all ESS/ MSS application of Webdynpro. Appreciated for Read More
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What Our Client says

  • PO Implementation: The dedication, hard work and Extra hours that you all have put in during the past two to three months were instrumental in this success. We appreciate the contribution of each and every one of you in completing the project deliverables on time with good quality. I would like to thank personally PO Lead, who's taken care of Entire Project & the way he Leeds their team members and methodology he followed to solve the issues.
    Mahalakshmi T IT Manager, Turbo Energy
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MAINTENANCE AND SUPPORT

As a leading SAP Services provider, SAP Support Services at Iteanz Technologies is distributed across all verticals Support and Maintenance Services from Annual Maintenance Contract to Basis Administration support

SAP Support Portfolio:

Iteanz Technologies's SAP Support Portfolio includes,

these services can be availed by the below given Work Models.

Support Model:

On-Site: A complete team of Consultants from Functional to Technical and Basis will work from customer ERP/ Application maintenance Office to ensure that day-to-day Business Processes are executed smoothly using implemented SAP Systems. A basic Service Level Agreement (SLA) will be in place to adhere Support Desk operation and Business functioning without any system/ application issues.

Off-Shore: A team of Consultants from Functional to Technical and Basis will work from Iteanz Technologies Office and assist customer to run their day-to-day Business Operations effectively. A basic SLA will be in place to adhere Support Desk operation and Business functioning without any system/ application issues.

Ticket Based: Basically it is a ‘Support on Demand’ model. Whenever there is a need for a Support, a team of Consultants specific to the Module/ Area will work towards rectifications as per the Agreed SLA. Most of the time its executed from Off-Shore and Consultants will only be available on-site on critical needs like go-live/ escalations.



For any Implementation enquiries, please write to

sales@iteanztechnologies.com
Contact Information
Iteanz Technologies India Pvt Ltd

Corporate Office:

#48, 1st & 2nd Floor,

Kudlu Gate Signal, Hosur Road,

Bangalore - 560068,

Karnataka, India.

Branch Offices:
Chennai, Malaysia, Qatar, USA
 
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Telephone 
HR      : +91 80 41116927 Ext. 501
Sales   : +91 80 65464144 (Direct)
            +91 80 49549020 Ext. 525
General: 9663700530