Spend Management Solutions from SAP Help Customers Solve Their Toughest Business Challenges

Businesses have been through a lot in the last few years. Last year brought a whole new set of unexpected challenges.

SAP has certainly not been immune. We’ve felt the effects on our own business. But more importantly, we’ve seen firsthand how our customers are struggling to succeed in the face of the most daunting challenges of our times.

Since the start of this year, I’ve been meeting face-to-face with customers around the world to hear what’s on their mind. Many are urging us to play more of a consultative role and to help them “find their problems” rather than just “solving” them.

From our conversations, it’s clear that beyond day-to-day business pressures, our customers are being pressed by investors, consumers, and governments to:

  • Find new ways to cut costs in the face of rising interest rates and inflation
  • Make their supply chains more agile, efficient, and resilient
  • Manage risk
  • Address the scarcity of skilled workers
  • Comply with environmental, social, and governance (ESG) standards

ESG is particularly challenging because of how broadly it can be defined. Customers mentioned some of their top issues during our talks. These covered topics like scope 3 emissions, green energy, supplier diversity, and codes of conduct, as well as human rights and workplace safety.

But I’m not here to moan about everything that has to be done; quite the contrary. I am appreciative of the chance to advise companies all over the world and to offer them resources and knowledge to assist them deal with ongoing disruption and outside pressures. To support the success of our customers, SAP provides a wide range of solutions, such as SAP Ariba solutions, SAP Fieldglass solutions, SAP Concur solutions, and, of course, SAP Business Network solutions.

Our Customers Have Spoken – Again

Last week, TrustRadius announced that SAP is the winner of 10 Winter 2023 “Best Of” awards. This includes the three flagship offerings in our spend management portfolio:

Each received first place in multiple categories: Best Relationship, Best Feature Set, and Best Value for Price.

These awards represent the voice of our customers. As Vinay Bhagat, TrustRadius founder and CEO, said in the announcement, “These aren’t pay-to-play awards. We recognize the products with genuine positive feedback from real customers. It’s the key to providing buyers with trusted information so they can make an optimal technology decision.”

I am also happy to announce that SAP Concur was recognized as a Great Place to Work in Japan for the sixth year in a row.

SAP Assists in Resolving Customers' Most Difficult Business Issues

Numerous SAP clients, including Cenit Transporte y Logistica de Hidrocarburos S.A.S., Aiko Solar, Technical University of Munich, and Petróleo Brasileiro S.A. (Petrobras), engaged with SAP in the fourth quarter of 2022, either for the first time or by expanding their footprint to take advantage of our industry-leading supply chain, travel management, and external workforce solutions.

Here are their stories:

  • Cenit Transporte y Logística de Hidrocarburos S.A.S. (Colombia, Oil & Gas) is an oil transportation company that relies on SAP as a strategic ally to transform its procurement strategy. With SAP Ariba solutions and SAP Fieldglass solutions, the organization that is part of the main Colombian petroleum company Ecopetrol can efficiently manage its purchasing processes and external labor, reduce costs, minimize risks, and digitize its entire procurement platform for a unified vision of expenses.
  • Aiko Solar (China, High Tech) is a major provider of PERC cells across the globe, covering business in R&D, production, and sale of solar cells. The company is facing challenges of globalization, with the rapid growth of its business. Aiko adopted SAP ERP and SAP Ariba solutions to build a unified digital management platform to help eliminate data silos, reshape business processes, establish global supply chain management system, and improve business operation capabilities.
  • Technical University of Munich (Germany, Public Sector) is a public research university specializing in engineering, technology, medicine, and applied and natural sciences. It has purchased SAP S/4HANA and SAP Ariba solutions.
  • Petróleo Brasileiro S.A. – Petrobras (Brazil, Oil & Gas) embarked on a digital transformation journey with SAP to expand technology adoption and innovation to become an intelligent enterprise. By going live with SAP Ariba Buying and SAP Business Network, Petrobras can collaborate with its 6,700 suppliers, working to ensure transaction traceability, transparency, and compliance. Objectively, this phase allows the receipt of invoices from suppliers.

Like the customers mentioned here, we want to help you write your success story. You bring the challenges. We’ll bring the ideas and innovations to take them on.

News Source : SAP News

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